The local policy of this system does not permit you to logon interactively

If you get this error when trying to logon remotely through remote desktop (RDP) then you need to check that the user has permission to logon remotely. This needs to be done in both the remote desktop users list and in the remote desktop users group.

This is fully explained in the microsoft support article.

Perform a cold reset on a hp 4600 series

If you HP 4600/4650 printer is giving you a bit of stick then it might be a good idea to perform a “cold reset”.

This can be acheived by doing the following.

Power off the printer (duh!)

Press and hold the green checkmark button.

Turn on the printer and continue to hold down the button.

The printer should make its usual whirring sounds and will eventually come to a point where all three indicator lights are solidly lit up. When you reach this point release the button. Use the arrows to navigate down the menu to “cold reset” and press the green checkmark button.

The printer will perform a “cold reset” and should hopefully be free from any minor glitches.

Ben

Microsoft Word 2003/2007 Compressed/Overlapping text

This is a solution to a problem that was occuring infrequently for about 6 months in my office before someone asked me to find a solution.

The problem generally happens when a user prints a document. The problem is that the text bunches up on top of each other producing a completely illegible bunch of stacked characters. An example of the problem is below.

This obviously causes some issues when it comes to reading a document! Fortunately this is not a permanent change to the document and the solution is fairly straightforward (when you know how!).

The first thing you need to do is open word without a document open.

Once you have word open go to tools > options > print. In this tab uncheck “Background Printing”. and click ok.

Close word.

Open the offending document and the text should now look and print like normal!

The same problem can be solved in Word 2007 by checking the same option.

Office Button -> Word Options -> Advanced -> Print -> Print in Background

If you find this useful please feel free to leave a comment!

Ben

Weird Microsoft Word text insert problem

We have a small script that inputs text in to a microsoft word template used for label printing. This text is inserted by a third party program using the bookmarks feature in word.

Recently I came across a problem where when the program started inserting the text in to the label it would continually insert the same piece of text over and over. This caused word to crash and of course the user could not print a label.

The fix was relatively simple and should work for any instance where text is being inserted in to a word document by a third party program.

To fix the issue go to Tools > Options > Edit.  Make sure that “Typing replaces selection” is enabled in this menu.

Please note that this setting is seperate from the standard overtype function using the insert key.

Hope that someone else out there has the same weird problem as me and finds this useful!

Ben

Insert Random Text Sample in Microsoft Word 2007/2003

A quick tip should you need to demonstrate some formatting or anything else that involves a chunk of sample text in Microsoft Word. I used this recently when performing some Word 2003 training and needed to show how to format paragraphs and fonts.

In Word 2003 you can type =rand() anywhere in a document and you will be presented with the following text.

The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog.

The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog.

The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog.

You can also use a modifier by placing numbers in the brackets. e.g. =rand(2,3) would place 2 paragraphs of 3 lines of the above text.

In word 2007 you can use several different functions. =rand() in word 2007 inserts the following text.

On the Insert tab, the galleries include items that are designed to coordinate with the overall look of your document. You can use these galleries to insert tables, headers, footers, lists, cover pages, and other document building blocks. When you create pictures, charts, or diagrams, they also coordinate with your current document look.

You can easily change the formatting of selected text in the document text by choosing a look for the selected text from the Quick Styles gallery on the Home tab. You can also format text directly by using the other controls on the Home tab. Most controls offer a choice of using the look from the current theme or using a format that you specify directly.

To change the overall look of your document, choose new Theme elements on the Page Layout tab. To change the looks available in the Quick Style gallery, use the Change Current Quick Style Set command. Both the Themes gallery and the Quick Styles gallery provide reset commands so that you can always restore the look of your document to the original contained in your current template.

=rand.old() inserts the same sample text as in word 2003. =lorem() inserts the following.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna.

Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus.

Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Proin pharetra nonummy pede. Mauris et orci.

Again the same modifier as before can be used to edit the number of paragraphs and lines you wish to insert. The modifier is =function(p,l) where function is the sample option you want to use and p and l are the number of paragraphs and the number of lines respectively.

Ben

Microsoft Word 2003 – Tiny blinking cursor!

If you experience a teeny tiny cursor in Microsoft Word 2003 then I have a very simple fix for you! (Probably so simple you will curse yourself for not thinking of it earlier!)

On the Standard toolbar – Select the zoom option and set it to 500% and then set it back to 100%.

Your tiny cursor should now be blinking away in all its full size glory!

Ben

Determine creator of appointment in Outlook 2000/2003 Shared Calendar

Another small problem that I came across recently. A team of 10 people all use a public folder shared calendar to track appointments/commitments. An item was added to the calendar lacking details and no one owned up as being the creator. Unfortunately for them I found a way of identifying who was responsible by looking up who created the calendar item. I did this using the following steps from Microsoft help (KB Article 257492)

1. On the View menu, point to Current View, and then click Active Appointments.

If you are using Outlook 2003, point to Arrange By on the View menu, point to Current View, and then click Active Appointments.
2. Move the mouse pointer to one of the column headings (such as Subject), and then right-click that heading. Click Field Chooser in on the shortcut menu.
3. In the Field Chooser, change from Frequently-used fields to All Appointment fields.
4. Click Organizer, and then drag Organizer to the column heading area. You see red arrows appear that indicate the column heading’s position. Release the mouse button when you have the field where you want it.
5. In the Field Chooser, change from All Appointment fields to Date/Time fields.
6. Click Created, and then drag Created to the column heading area. You see red arrows appear that indicate the column heading’s position. Release the mouse button when you have the field where you want it.
7. Close the Field Chooser, and then expand the columns if needed.

Blackberry Calendar Sync Problem

Recently I came across a problem whereby a blackberry users handset would synchronise with all elements of exchange except for their calendar. Below are the steps I used to troubleshoot the issue and an additional step as a last resortt, which thankfully I did not have to use!

Step 1 > Go to Calendar on the handset and then options. In the options menu check that Wireless Synchronization is turned on.

Step 2 > If the above fails, In the calendar switch to Events view. Customise the view by pressing Filters button, go to Advanced, and delete the filter. Go to the Events list, which at this point should show everything in the calendar. Look out for a yellow icon in the left hand column. This indicates that there is a conflict. Double click on the yellow icon to resolve it. Perform the same steps with the Address book.

After performing the above do a full reboot (remove the battery and replace) and leave 30 minutes or so for syncing.

Step 3 > If the above 2 options fail, go to Settings/Tools > Options > Advanced Options > Service Books. Find the Desktop[CICAL] service book. Resend this service book (or get your BES admin to do it!). If you have desktop manager available, simply plug your blackberry in and it should pull down automatically.

Drastic Option 1 > Wipe the device by going to Settings/Tools > Options > Security Options > General Options. Click and select “Wipe Handheld”. Once this has finished do an Enterprise Activation.

Drastic Option 2 > Perform Drastic Option 1 but before activating/Turning wireless on, delete and re configure/setup the account on BES.

Hope this helps!

Ben